More than a Culinary Journey to the Caucasus Cultural differences can stall team performance by impeding people’s ability to work effectively towards shared goals. The reason is the misconceptions and tension caused by focusing on differences. Workplace diversity experts agree that people from different cultures have more similarities than they realize. In today’s globalized marketplace, […]
4 Customer Service Lessons from an All-Inclusive Experience
An all-inclusive vacation can be a much-needed getaway from our daily routine. At the same time, it can serve as a great learning experience too, as it did in my case this July. What I’m sharing in this post is based on my observations during my stay at a Mediterranean sea resort in Turkey, which […]