How do you deal with the stress of working under pressure? This question is not only for job seekers looking to impress their prospective interviewers. Everyone, including those currently employed, self-employed or owners of larger businesses experience working under pressure. Even if you are in your dream career, or a successful entrepreneur doing what you […]
Are Your Customers Promoters or Detractors?
Why is customer satisfaction important? Because it is cheaper to retain existing customers than to gain new ones. And when our customers are happy, we know there is a greater chance of them coming back for our products and services. If the customer satisfaction levels go down, it’s a sign of a problem that could […]
Three Reasons to Express Gratitude
When I first moved to North America from Azerbaijan nearly two decades ago, life presented me with many teachers. Each of them taught me something that helped with the transition into my new life. Among those teachers, there were two of my classmates from Omaha, Nebraska, named Jason and Brian. They took it upon themselves […]
“SOS! My Boss Has a Shiny Object Syndrome!”
A couple of weeks ago we talked about the Shiny Object Syndrome. After that post, one of my readers shared her workplace experiences with a boss who seems to suffer from this condition. The reader finds her work frustrating as the direction they are headed seems to be changing way too frequently and sporadically which […]